Navigator’s Kit: Consultation Readiness Criteria
Consultation Readiness Criteria: Ensuring meaningful, respectful, and well-prepared community engagement
Access the Consultation Readiness Criteria Checklist here
Video Description:
Introduction (13 seconds)
“Welcome. This video introduces a simple set of readiness criteria for community consultation. It is designed to help teams step back and ask a fundamental question: Are the conditions in place for meaningful engagement? Whether planning a small meeting or a complex consultation process, the goal is to ensure that stakeholders are informed, prepared, and supported to participate in a meaningful way.”
Section 1 – Why Readiness Criteria Matters (13 seconds)
“Sometimes teams rush into consultation without asking whether communities have the time, information, or clarity they need to engage. This can lead to confusion, mistrust, or tokenistic processes. The readiness criteria provide a quick, structured way to assess and improve the conditions for engagement before it begins.”
Section 2 – Key Readiness Questions (91 seconds)
“The tool introduces six guiding questions, including: Are people informed? Do they understand the purpose of consultation? Are they able to participate in the time available? Have they had time to process new information? These questions help identify where support is needed—and whether the process needs to pause or adjust.”
Section 3 – When Criteria Are Not Met (18 seconds)
“If the answer to several questions is ‘no,’ that doesn’t mean consultation should stop—but it may need to shift. Teams can take steps to strengthen readiness: share materials in advance, clarify what input is being asked for, or allow more time for community preparation. Even a short delay can make a big difference.”
Section 4 – Clarifying Purpose and Expectations (11 seconds)
“One common issue is lack of clarity on what the consultation is actually about. Communities may not understand what’s on the table or how their input will be used. Clear communication about the purpose and limits of engagement helps manage expectations and reduces frustration.”
Section 5 – Building Trust and Transparency (18 seconds)
“Trust doesn’t come from one meeting—it’s built over time through transparency, consistency, and respect. Using the readiness criteria can demonstrate that a team is serious about listening and adjusting, even before the consultation starts. It helps create the conditions for genuine dialogue.”
Section 6 – Using the Tool in Practice (18 seconds)
“This tool is designed to be quick and easy to use. It can be used before launching a consultation, or partway through if concerns arise. It can also help teams debrief after engagement to reflect on what worked and what didn’t. Most importantly, it supports a mindset of thoughtful, intentional practice.”
Closing (16 seconds)
“Meaningful consultation starts with readiness. This tool offers a simple way to check the conditions, adjust your approach, and set the stage for stronger engagement. For a downloadable version of the tool or more resources, visit the Navigator’s Kit. Thank you for watching.”
